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NWS Remote Working Survey

This dataset contains the results of two surveys of 1,500 remote workers commissioned by the state of New South Wales (NSW). The first took place in August and September 2020, and aimed to capture the remote work experiences and attitudes at the height of the COVID lockdown. Once health restrictions were reduced and a return to lockdown seemed unlikely, a similar survey was conducted between March and April 2021.

To be eligible, survey respondents had to be employed NSW residents with remote working experience in their current job. This means that both unemployed people and those whose job cannot be done remotely were not taken into account. The resulting sample represents roughly 59% of the NSW workforce.

The responses are stored in 2 csv tables, one for each survey.

Each record represents a single respondent, and contains answers to questions on:

  • Their employers’ policies, practices, and attitudes for remote work

  • Their own attitude towards working remotely

  • The amount of time they spent working remotely, and how they spent it

  • The barriers they faced when working remotely and how they have changed

  • The best and worst aspects of working remotely

  • Their expectations for working remotely in the future




Key Findings for ideal policy for the post-pandemic future


  • The survey during the pandemic Aug – Sep 2020 and post Mar- Apr 2021 changed the thinking pattern of the respondents.

  • A ratio of 70:30 which is Remote and Hybrid respectively could be an ideal policy for post-pandemic work-flow with special policies for the population who are over 50 years.

  • Special processes can be laid down and for all age groups which are flexible by nature.

  • Introducing various employee-programs addressing mental health for people who are feeling left out & isolated.

  • Re-visit and provide better healthcare benefits in exchange for pay-cuts

  • Organizations can remunerate allowances for remote work such as Laptops, faster internet connection, free SAAS etc for better productivity


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